FAQ

Orders placed by 1pm, are despatched the same day (when payment has been received) and you can expect next day delivery subject to no delay with the courier.

There is no minimum order quantity. However, carriage fees apply.

No, we do not provide prep or labelling services and we do not provide weights or dimensions of packages. However, we can ship your order to a prep service of your choice and cost, please include this information when placing your order.

No, we are afraid we do not. However, we can ship your order to a prep service of your choice and cost, please include this information when placing your order.

We do not currently ship internationally. We do ship to the Republic of Ireland, which is £1000 MOQ for free delivery.

No, unfortunately this is not possible.

No, this is not possible currently.

You can view our prices by visiting our website. You will need to sign up for an account to view our full product range which varies over multiple various categories and over 6500 products.

You need to fill out a registration form on our website pearlbusiness.co.uk.

The prices you see online are the best possible discounted prices we can provide to our customers.

Yes, you can buy in bulk. We offer product quantities in large amounts for trade use only.

Yes, you can. There are a few products which cannot be sold, this is noted on our website under the product image / in the product details section.

We do NOT guarantee that our invoices will usually act as authorization for you to sell our products on Amazon.

Yes – you can have different names with different email login details for the same customer account. Ask our customer service team for any additional log ins to be created. 

Yes, we can offer credit facilities. This depends on how long you have been a customer with us and on relevant credit checks and forms being completed.

No unfortunately we operate a busy warehouse and office, we do not have a showroom. However, if you are local to us, we can allow order pick up by arrangement.

The prices shown online are the prices per unit. For example, if you would like a case of 10 units, you would add the quantity 10 to your basket.

Some parcels may turn up a little later than the rest of your parcels, this depends on the courier and what type of item you have ordered. It is usually nothing to worry about. Please call us if you have not received your missing boxes within two days of the first delivery.

If you have received a damaged item, please contact our helpful customer service team by either email or phone and they will make sure your problem is resolved.